Scenario 1 : Your Greytip Astra running status would have stopped. You can check the status on Astra Configuration Page by navigating to Leave Information Employee Swipes tab. Error message "Greytip Astra is not Running".
Follow the below process to restart greytip Astra services.
Restart Greytip Astra
Step 1 : Go to Windows Start >> Type Services.msc>>Select Greytip Astra>>Restart Astra service.
Step 2 : Login to http://localhost:9001/login in attendance server
Step 3 : Use same admin credential to login
Step 4 : Settings-->Cursor Info-->Edit settings-->Select the Date > Save
Note : Wait for 15mins and Process the Attendance Manually.
Step 1 : Navigate to the Process Attendance tab from the Leave >> Admin Section.
Step 2 : Select the Dates
Step 3 : Click on the Process.