If the employee swipes are not reflecting on employee swipes section the one of the reason could be "the employee comes before their Shift Start time" in this scenario, you can find their swipes in the Biometric System Database, not on greytHR's employee swipes section
In this case, you need to ensure the Shift In Margin associated with each shift based on their shift timings.The Shift in Margin is the specified time from which an employee begins work for a specific shift.
For example, the 09:00 - 18: 00-hour shift, if you allow a 1-hour shift in margin; the swipes will be captured on greytHR employee swipes page only from 8:00 onwards.
Contact support team for more details about the Shift configured on your greytHR account.