There are various statuses associated with each claim. Based on these statuses, you can either withdraw or delete a claim. However, you cannot perform any action when your claim is in certain status. The Table 1: Status of a Claim explains the various statuses associated with a claim and the action that you can perform on the claim when it has one of the statuses.
Table 1: Status of a Claim
|
Status
|
Description
|
Action that you can perform
|
|---|---|---|
| Applied | Indicates that you have already submitted the claim for approval. | You can withdraw the claim. |
| Pending | Indicates that you have saved the claim, but have not yet sent it for approval. | You can delete the claim. |
| Withdrawn | Indicates that you have withdrawn a claim that you have already applied for. | No action can be performed on a withdrawn claim. |
| Approved | Indicates that the Reviewer has approved the claim. | No action can be performed on an approved claim. |
| Rejected | Indicates that the Reviewer has rejected the claim. | No action can be performed on a rejected claim. |
The following section familiarises you with the procedure of withdrawing a claim.
- On the My Expense Claims page, expand the particular claim that you want to withdraw.
- Click the Claims tab. The Withdraw button appears under the Action column if the Status column displays the text, APPLIED.
Figure 1: Withdrawing a Claim
- Click on Withdraw. The Withdraw Claim dialog box appears.
- Click Confirm to continue with the procedure of withdrawing the claim. The claim is withdrawn and appears in the Claims tab with the text WITHDRAWN under the Status column.