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Not able to sign the form 16 document digitally from the admin login?

Simi Paleri
  • Updated

There may be situations where the admin user is not able to sign the form 16 document digitally from their admin login due to various reasons.

  1. Digital signature certificate is not recognizing (DSC) 
    1. Solution: Admin need to check the DSC is inserted correctly in the USB portal
  2. Admin need to check the DSC is installed in the system
  3. Admin need to also have complete administrator access since the digital signer option is available only for the user who have the administrator rights

Useful Links for Reference

https://support.greytip.in/hc/en-us/articles/360029464312-How-to-Validate-Digital-Signatures-in-Adobe-

 

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