How to download an attachment from a Zendesk ticket?

To download an attachment from a Zendesk ticket, perform the following actions:

1. In greytHR application, click My Profile icon on upper right corner of the application.
2. Click My Account.
3. In the main menu on the left side of the application, navigate to My Account > Tickets.
4. Under Subject column, select the required ticket.
5. Click Show all events. Ticket opens in a new tab.
6. Click Download to download the attachment from Zendesk ticket.