As per the new TRAI regulations, communication messages such as OTP, verification codes, and event notifications sent to the customers must be registered with the TRAI Distributed Ledger Technology (DLT) platform to avoid spam. You cannot customize the SMS templates anymore.
Was this article helpful?
Related Links:
❓FAQs- To read more FAQs about SMS template, click here.
📃Documentation- To learn more about the Admin portal , click here.
▶Video- To watch video on the greytHR Admin Portal, click here.
📢Product Update- To read about the product update, click here.