As per the new TRAI regulations, communication messages such as OTP, verification codes, and event notifications sent to the customers must be registered with the TRAI Distributed Ledger Technology (DLT) platform to avoid spam. You cannot customize the SMS templates anymore.
Related Links:
- Documentation Page - To learn more about the new TRAI mass communication regulation from our documentation page, click here.
- Product Update - To read our product update, click here.