Can a manager override their team member's attendance from the ESS portal? If yes, how can a manager perform the same?

Yes. A manager can override their team member's attendance if the admin has enabled the override option. 

To override a team member's attendance, perform the following steps: 

1. On the Home page, click Attendance > Attendance Muster. The Attendance Muster page opens. 
2. In the search box, enter the employee name or employee ID for whom you want to override the attendance. 
3. Go to the required date and select the cell with a single click.  
4. Press the relevant keyboard shortcut to override the attendance as per your requirements. You can view the Legends to know more about the keyboard shortcuts.
5. A confirmation message appears displaying Your changes are recorded. Alerts, if any, will be updated after the attendance is processed. 

Note: Admin must process the attendance to reflect the overridden status in employee’s attendance.

Related Links:

• Video - To watch the videos on the ESS portal, click here.
• Documentation - To read more about the ESS portal, click here.
• FAQs - To read more FAQs about the ESS portal, click here.