To download the attachments from a Helpdesk ticket, perform the following actions:
- From your greytHR Admin portal, navigate to My Account > My Account > Tickets.
- Select the ticket for which you want to download the attachment. The selected ticket page opens.
- Click Show All Event. The greytHR Help Desk page opens.
- Click the Paper clip icon to download the attachment.
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Related Links:
❓FAQs: To read more FAQs about Admin portal, click here.
📃Documentation: To learn more about the Admin portal, click here.
▶Video: To watch the video on Admin portal, click here.
📢Product Update: To read about the product update, click here.