How can employee close their helpdesk ticket?

Helpdesk is a greytHR internal ticketing system that helps an employee to raise a ticket to solve the queries. 

To close ticket, the employee must perform the following actions:

1. From the greytHR ESS login, click Helpdesk. The Helpdesk page opens.
2. Under the Active tab, click the resolved card you want to close. The card expands.
3. Click the Close button to close your ticket.

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Related Links:

❓FAQs- To read more FAQs about Helpdesk Ticket, click here.

📃Documentation- To read more about Helpdesk Ticket, click here.

▶Video- To watch videos on the ESS portal, click here.

📢Product Update- To read about the product update, click here.