Helpdesk is a greytHR internal ticketing system that helps an employee to raise a ticket to solve the queries.
To close ticket, the employee must perform the following actions:
- From the greytHR ESS login, click Helpdesk. The Helpdesk page opens.
- Under the Active tab, click the resolved card you want to close. The card expands.
- Click the Close button to close your ticket.
❓FAQs- To read more FAQs about Helpdesk Ticket, click here.
📃Documentation- To read more about Helpdesk Ticket, click here.
▶Video- To watch videos on the ESS portal, click here.
📢Product Update- To read about the product update, click here.