How can I view the status of my helpdesk ticket?

To view the status of your helpdesk ticket, perform the following actions:

1. From your greytHR ESS login, click Helpdesk. The Helpdesk page opens.
2. Click the Active tab. The tab displays a list of all the tickets raised, withdrawn, pending, and resolved. 
3. Click the required request card. The card expands and displays the status of your ticket.

Related Links:

• Video - To watch the videos on the ESS portal, click here.
• Documentation - To read more about the ESS portal, click here.
• FAQs - To read more FAQs about the ESS portal, click here.