To re-open your ticket, perform the following actions:
- From your ESS login, click Helpdesk. The Helpdesk page opens.
- Under the Active tab, click the request card you want to re-open. The card expands.
- Click Re-open to re-opened the ticket.
Related Links:
- Video - To watch the videos on the ESS portal, click here.
- Documentation - To read more about the ESS portal, click here.
- FAQs - To read more FAQs about the ESS portal, click here.