To re-open your support ticket, perform the following actions:
- On your ESS Home page, click Helpdesk. The Helpdesk page opens.
- Under the Active tab, click the request card you want to re-open. The card expands.
- Click Re-open. Your ticket is now re-opened.
Related Links:
- Video: To watch the videos on the ESS portal, click here.
- FAQs- To read more FAQs about the ESS portal, click here.