How can I view a helpdesk ticket? Product Content Team February 24, 2022 12:31 To view a helpdesk ticket, navigate to Workflow > Monitor> Help Desk. The Help Desk page opens and displays all the tickets. Related Links: Product Update - To read our product update, click here. Video - To learn more about greytHR, click here. Related articles How can I create a helpdesk ticket? How can I re-open a ticket? How can I close my ticket? How can I view the status of my helpdesk ticket? How can I upload Employee Category details in bulk?