How can admin track the created tickets?

Admins create tickets to seek assistance or resolution for various issues they encounter.

To track tickets created by the Admin/User, the admin must perform the following actions:

1. From the greytHR Admin Home page, navigate to My Account > My Account > Tickets. The Tickets page opens.
2. From the Status dropdown list, select the required status such as All, Open, or Solved. The list displays.

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Related Links:

❓FAQs - To read more FAQs about the Admin Portal, click here.

📃Documentation - To read more about the Admin Portal, click here.

▶Video - To learn more about greytHR, click here.

📢Product Update - To read about the product update, click here.