Why admin is not able to edit Form 16 template on Form 16 page?

To edit the Form 16 template, you must disable the Set as default message option in the settings.

To disable the option, perform the following actions:

1. From the greytHR Admin login, navigate to Payroll > Admin > Form 16. The Form 16 page opens.
2. In the Publish Form 16 section, under the Via Email heading, click Pending. The list of employees appears.
3. Select Selected Employees/All Employees as per your requirements.
4. Click Email Form 16. The Below mail will be sent to employee pop-up appears.
5. On the pop-up, clear the option Set as default message.
6. Click Send to send Form 16 via mail.
   Note: If you select the option Set as default message, the edit access will be disabled on the Form 16 page.

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Related Links:

❓FAQs - To read more FAQs about Form 16, click here.

▶Video - To watch the video on Form 16, click here.

📃Documentation - To read more about Form 16, click here.

📢Product Update - To read about the product update, click here.