Skip to main content
greytHR Help Desk Help Center home page
Sign in
  1. greytHR Help Desk
  2. Invoice and Payments

Invoice and Payments

This section answers queries related to invoice and payments.

  • If I decide to unsubscribe from your online Payroll service during the period for which I have already made advance payment, will I get a refund?
  • If I face any issues with the invoices or my payments, who can I contact?
  • How long will the data be available in case I discontinue my account?
  • If I wish to discontinue my account, what is the process?
  • My account is disabled for non-payment. How can I get this enabled?
  • Will my account get disabled due to non-payment?
  • If I find a discrepancy in the invoice, how do I get it rectified?
  • Will I get a hard copy of the invoice?
  • What are the different modes of payment available?
  • For how long will my invoice be considered due for payment?
  • Can I get a list of employees who are considered in the headcount of an invoice?
  • How is the headcount calculated for invoice generation?
  • When is an invoice generated?
  • How can I view information of all my invoices, payments, and amounts due?
greytHR Help Desk